Quick Start Guide
Get your first chatbot up and running in under 5 minutes.
Step 1: Create an Account
Sign up for a free DepartmentAI account. No credit card required for the 14-day trial.
Step 2: Create Your First Chatbot
Once logged in, navigate to the Dashboard and click “Create Chatbot”. Give your chatbot a name and configure its personality:
- Name: A friendly name for your chatbot (e.g., “Support Assistant”)
- System Prompt: Define your chatbot's personality and behavior
- Greeting: The first message users will see
// Example system prompt
You are a helpful customer support assistant for Acme Corp.
Be friendly, professional, and concise in your responses.
If you don't know something, say so and offer to connect with a human agent.Step 3: Add Knowledge
Train your chatbot by adding content to its knowledge base:
- Documents: Upload PDFs, Word docs, or text files
- URLs: Import content from your website
- Q&A Pairs: Add specific question-answer pairs
Step 4: Embed on Your Website
Add the chat widget to your website with a simple script tag:
<script
src="https://your-domain.com/widget/chat.js"
data-chatbot-id="YOUR_CHATBOT_ID"
data-api-key="YOUR_PUBLIC_API_KEY"
async
></script>Replace YOUR_CHATBOT_ID and YOUR_PUBLIC_API_KEY with your actual values from the dashboard.
Step 5: Test and Iterate
Use the preview in your dashboard to test your chatbot. Review conversations, check analytics, and refine your knowledge base based on real user interactions.